Job Purpose:
- To handle all duties related to contracts and renewals and labor office for Etisalat , EGS & ISP.
- To manage all relationship aspects with related governmental authorities.
Main Responsibilities:
· Handling on boarding from 2 accounts
· Receive 10 telephone calls per day (average)
· Provide legal department with all documents related to law suits against the organization.
· Follow-up on all related contracts renewal for Etisalat, EGS & ISP companies.
· Follow-up on all related missing documents for Etisalat, EGS & ISP companies.
· Manage relationship with employees in all inquiries related to contracts, code of conducts on boarding experience and documents withdrawal.
· Follow-up on region staff contracts & renewals.
· Support HR management with all needed documents regarding employee’s documents.
· Monthly reports on employees contracts status & missing documents.
· Leverage the service management process (including SLAs & KPIs reporting) and drive continuous improvement efforts.
· Handling and maintaining working relationships that include open communication and collaboration with field resources, employment law, HR centers of excellence, IT dep., Legal dept. & Audit dept., and any other teams and/ or vendors that are involved with or impacted by guidance from employee’s relations.
· follow guidelines & strategy for handling employees’ relations issues and assist employee relations team to resolve complex or out of policy operation problems.
· Ensure customer satisfaction, operational excellence and quality of service.
· Responsible for operation’s data integrity and the execution of best-in-class auditing procedures and practices for data integrity.
· Review operational HR processes and modifies, as appropriate, to maximize efficiency and effectiveness to ensure that all processes are communicated, understood, and followed within the company.
· Provide reporting and recommendations to aligned HR & Business stakeholders.
· Analyze employment related data and prepare required reports.
· Ensure that all matters of employment laws & regulation comply with the labor law & social insurance requirements and handling all its related challenges that may arise both internally and externally.
· Handling of new comers’ contracts, the conversion related contracts and the consultant’s contracts.
· Verify the renewals of all the existing employees’ contracts on time.
· Handle terminations and end of contracts for the existing employees in accordance with labor law and their performance.
· Handling the pre-employment medical check-up agreements and operations.
Qualifications:
Essential
- Basic Computer Skills
- Basic Arabic & English (Reading, Writing & Oral).
- Communication Skills
- Time Management Skills
- Planning & Organizing Skills
Desirable
- Excellent knowledge of all labor law details & implementation
- Excellent knowledge of all social insurance details
- Very good relations & connections with all related governmental authorities
Experience:
Essential
· 1-3 years of related experience.
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